Support Forums

AroundTheWorld + · 12-12-2008, 01:29 PM

Hello,

I've downloaded the files for v4.1.0.
Then uploaded to my site the "upload" folder
Then, set up my database.

Now, I'm trying to go to mysite.com/setup/index.php - but I have no "setup"

I checked my unzipped files, and I see no setup folder.
????

Thanks!

Lhotch + · 12-12-2008, 01:38 PM

I just downloaded it and checked, the setup folder is in there.

If you would like to PM me your license key I will look into it.

AroundTheWorld + · 12-12-2008, 01:49 PM

You've been pm-ed.
Thank you for your offer

Lhotch + · 12-12-2008, 01:51 PM

Ill see if I can get to the bottom of it.

In the mean time please be aware that V4.1 is a beta product and should not be used for a live site, there are still known bugs present that have yet to be fixed.

AroundTheWorld + · 12-12-2008, 02:00 PM

Okay, thanks. I re-downloaded the beta - and I downloaded the other one as well. no setup file in either of them????

Lhotch + · 12-12-2008, 02:04 PM

FYI setup is a folder not a file.

Lhotch + · 12-12-2008, 02:17 PM

When you say the folder isnt there, are you looking on your local PC at the folder list after unzipping it? Or are you looking on the server after you upload it it? Or are you just pointing a browser at your sites URL and seeing a 404 page not found error and assuming its not there?

Also note that I can not get to any of your template images. When I goto your site I get an ioncube loader message so at least some of the site seems to be uploaded.

I would guess that your issue is one of the following......

folder permissions for the 68C subfolders are set at a level that wont allow them to be displayed via the web server.

The subfolders didnt get properly uploaded

You server is configured in such a way as to not allow the use of subfolder.s

AroundTheWorld + · 12-12-2008, 02:18 PM

slip of the brain... thanks.

I looked in the zipped folder, and it is there - - - I guess it just isn't extracting correctly. Thank you for your offer to help. I'll keep trying to extract!

12-12-2008, 01:29 PM	#1
AroundTheWorld + Junior Member Join Date: Dec 2008 Posts: 6 Rep Power: 0	Installation - no "/setup/" ? Hello, I've downloaded the files for v4.1.0. Then uploaded to my site the "upload" folder Then, set up my database. Now, I'm trying to go to mysite.com/setup/index.php - but I have no "setup" I checked my unzipped files, and I see no setup folder. ???? Thanks!

12-12-2008, 01:38 PM	#2
Lhotch + curmudgeon Join Date: Mar 2006 Posts: 5,363 Rep Power: 135	I just downloaded it and checked, the setup folder is in there. If you would like to PM me your license key I will look into it. __________________ Larry Knowledge *learned* is more valuable than knowledge *given*.

12-12-2008, 01:51 PM	#4
Lhotch + curmudgeon Join Date: Mar 2006 Posts: 5,363 Rep Power: 135	Ill see if I can get to the bottom of it. In the mean time please be aware that V4.1 is a beta product and should not be used for a live site, there are still known bugs present that have yet to be fixed. __________________ Larry Knowledge *learned* is more valuable than knowledge *given*.

12-12-2008, 02:04 PM	#6
Lhotch + curmudgeon Join Date: Mar 2006 Posts: 5,363 Rep Power: 135	FYI setup is a folder not a file. __________________ Larry Knowledge *learned* is more valuable than knowledge *given*.

12-12-2008, 02:17 PM	#7
Lhotch + curmudgeon Join Date: Mar 2006 Posts: 5,363 Rep Power: 135	When you say the folder isnt there, are you looking on your local PC at the folder list after unzipping it? Or are you looking on the server after you upload it it? Or are you just pointing a browser at your sites URL and seeing a 404 page not found error and assuming its not there? Also note that I can not get to any of your template images. When I goto your site I get an ioncube loader message so at least some of the site seems to be uploaded. I would guess that your issue is one of the following...... folder permissions for the 68C subfolders are set at a level that wont allow them to be displayed via the web server. The subfolders didnt get properly uploaded You server is configured in such a way as to not allow the use of subfolder.s __________________ Larry Knowledge *learned* is more valuable than knowledge *given*.

12-12-2008, 01:49 PM	#3
AroundTheWorld + Junior Member Join Date: Dec 2008 Posts: 6 Rep Power: 0	You've been pm-ed. Thank you for your offer

12-12-2008, 02:00 PM	#5
AroundTheWorld + Junior Member Join Date: Dec 2008 Posts: 6 Rep Power: 0	Okay, thanks. I re-downloaded the beta - and I downloaded the other one as well. no setup file in either of them????

12-12-2008, 02:18 PM	#8
AroundTheWorld + Junior Member Join Date: Dec 2008 Posts: 6 Rep Power: 0	slip of the brain... thanks. I looked in the zipped folder, and it is there - - - I guess it just isn't extracting correctly. Thank you for your offer to help. I'll keep trying to extract!

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Installation - no "/setup/" ?

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