Live Support

This is a discussion on Live Support within the Pre Sales Questions forums, part of the Announcements & Pre-Sales category; Is there live support available via the telephone. I am not the most savvy programmer and need to be sure ...


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Old 09-11-2008, 03:48 PM
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Default Live Support

Is there live support available via the telephone. I am not the most savvy programmer and need to be sure this is a product I can use for our newspaper.
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Old 09-11-2008, 03:51 PM
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Hi,

No currently we only offer forum support here and support through our ticket system.
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Old 09-11-2008, 03:57 PM
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For your information I have worked on a couple of websites that are newspapers. They all seem to function fine. There is a wealth of info on this board for customising your site and people who can perform tweaks.
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Old 09-11-2008, 04:07 PM
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Default Newspaper Website

Can you guide me samples of newspaper websites that have used your software? Thank you.
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Old 09-11-2008, 04:22 PM
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I dont work for 68 classifieds and as you can appreciate, I cant give out clients details as I wouldnt give out yours. Maybe if explained on here what you are wanting to achieve, then maybe we can help a little more
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Old 09-11-2008, 04:30 PM
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I learned Dreamweaver last year and built a new website for our paper. Kinda threw it together as best I could. I push my updates and such to a ftp site myself. I am worried this may all be over my head though. I am not a programmer. Just a GM with design experience and enough knowledge to put our site up (Home). If I have 68 host this, will that make it more of a no-brainer for me? Thanks!!
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Old 09-11-2008, 04:59 PM
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Quote:
Originally Posted by Stackenwalt View Post
I learned Dreamweaver last year and built a new website for our paper. Kinda threw it together as best I could. I push my updates and such to a ftp site myself. I am worried this may all be over my head though. I am not a programmer. Just a GM with design experience and enough knowledge to put our site up (Home). If I have 68 host this, will that make it more of a no-brainer for me? Thanks!!
Running and administrating the 68C site as its sits is very simple. Things dont get complex until you want to mody the site and for basic changes like colors and such html and css experience helps a bunch.

After that if you want to do custom stuff like export ads to another server etc it will involve some coding skills.
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Old 09-15-2008, 03:30 PM
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Quote:
Originally Posted by Stackenwalt View Post
I am not the most savvy programmer and need to be sure this is a product I can use for our newspaper.
I too am not a savvy programmer (ok, not even close) but I can assure you that the 68 Classifieds ticket support plus this forum is all you need.

A few of the members here are very helpful and always get back to me.
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