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Awesome Product... Awesome Support

This is a discussion on Awesome Product... Awesome Support within the Testimonials forums, part of the Pre-Sales & Testimonials category; I looked at several classified ads solutions for over a month of time. I even installed and tested a few ...


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Old 02-15-2007, 03:10 PM   #1
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Thumbs up Awesome Product... Awesome Support

I looked at several classified ads solutions for over a month of time. I even installed and tested a few of the open source solutions. After weeks of frustration, trial and tribulation I came across 68Classifieds.

Due to the number of previous frustrations, I was very careful to peruse these forums especially the support and presales. I finally took the plunge and purchased both the 68Classifieds Developer version and the PHPbb usershare mod (for forums).

I am please to say...

This solution is completely awesome!!!

The solution does what it says that it does. Was easy to setup. (I did have an issue after installation, but as it turned out was the fault of my FTP clent that corrupted files on my upload to my web server) This brings me to one of the BEST features of the product that isn't actually listed.

Product Support

The support for 68Classifieds is second to none! As I mentioned above, I did have an issue with the solution after my installation. Although the issue was not with the product, the 68Classifieds support resolved the issue lickety split without any finger pointing or "blame storming".

Since that time, I have used support and the forums for many things. It has exceeded my expectations in all regards. There are not only great "official" support members on the forums, but many very intelligent, helpful loyal 68Classifieds users here.

As a previous technical support manager for a very large computer company, I have to say that the 68Classifieds support is the epitome of what support should be.

Sincerely,
Mike
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Old 02-15-2007, 03:37 PM   #2
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Wow - THANKS, Mike!

I agree - there are many very intelligent helpful loyal 68 Classifieds users here. We're very fortunate to have such great folks choose 68C.

Thanks again!
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Old 02-15-2007, 06:16 PM   #3
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Please can I use that on my new site? Im trying to help promote 68
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Old 02-15-2007, 06:49 PM   #4
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Thanks Mike that is super nice and it is always nice to hear.
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Old 02-15-2007, 07:29 PM   #5
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Maffo,

Yes, you may use my testimony on your site if you promise not to call me "Mack" anymore.

-Mike
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Old 02-15-2007, 07:31 PM   #6
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Cheers daddymack
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Old 02-16-2007, 10:03 AM   #7
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Mike, I have to agree with you.
I had my idea for http://speedpony.com four years ago, and went on the proverbial classified script search. Immediately registered the domain (SpeedPony.com) and spent numerous money amounts purchasing and dropping what we will call the competition of 68C.
To make a long story, short, three years later (and losing the domain) I laid SpeedPony to rest. I couldn't do the html and couldn't afford customization. Several months later I tried to resurrect, found 68C and immediately purchased the script. Registered a domain (SpeedPony.net) and was in heaven, just to find out I couldn't do the customization. Frustration took hold, and I once again dropped the project.
68C stayed on my mind for several more months, and I decided to try once again. Even though I was sure I couldn't afford customization, I emailed Eric and he recommended Auscity. Best move I've ever made !!!! The customization, patience and support I got from 68C and Auscity have been phenomenal. Very affordable! (Oh yeah, the day after I re-purchased 68C, my original domain (SpeedPony.com) became available again, and the support helped me get both of these domains pointed to my site).
SpeedPony has finally been born, after four years, and I owe it all to these wonderful people and their products.
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