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Blank admin page

This is a discussion on Blank admin page within the Installation Problems forums, part of the Technical Support Forums category; I had this problem on another install here: http://www.68classifieds.com/forums/...ion-blank.html and I'm running into it again with an install at our ...


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Old 05-18-2011, 07:28 PM   #1
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Default Blank admin page

I had this problem on another install here: Admin Section blank and I'm running into it again with an install at our new site at www.motseattle.com/administration.
This is a fresh install, nothing in the database as of yet, no modules added or anything as of yet, but when I go to the admin login page I get a blank screen. We're running PHP version 5.3.3-7+squeeze1 so the I tried adding the debug script to the params file but still get a blank page. View source shows up empty as well, by the way. I've also tried re-uploading the admin section twice and the entire package once.
Last time there wasn't really a solution - I just tried it again a couple days later and it worked - so it may be something on the host side but is there possibly some script that needs to be added or something extra enabled that isn't necessarily a part of the package but still needs to be on the server?
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Old 05-18-2011, 09:06 PM   #2
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Have you tried deleting the key.php file in the license folder? (try it but keep a copy).

Have you emptied all of the templates_c folder contents?

Have you emptied the cache folder if it contains stuff?

What does your hosting provider say?
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Old 05-19-2011, 10:15 AM   #3
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Try this please:
How to turn on Error Reporting - 68 Classifieds
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Old 05-20-2011, 04:02 PM   #4
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No dice on any of these suggestions. The license folder didn't have a key.php file inside. Could that be a clue? The error reporting page appears outdated, by the way. The first uncommented line in the folder is a conditional.

Quote:
if (defined('E_DEPRECATED'))
{
error_reporting(E_ALL & ~E_NOTICE & ~E_WARNING & ~E_DEPRECATED);
}
else
{
error_reporting(E_ALL & ~E_NOTICE & ~E_WARNING);
}
session_start();
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Old 05-21-2011, 05:37 PM   #5
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Change your administration/includes/params.php file to look like thid and it should display the errors you are getting:

PHP Code:
/*
if (defined('E_DEPRECATED'))
{
    error_reporting(E_ALL & ~E_NOTICE & ~E_WARNING & ~E_DEPRECATED);
}
else
{
    error_reporting(E_ALL & ~E_NOTICE & ~E_WARNING);
}
*/
error_reporting(E_ALL);
ini_set('display_errors'true); 
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Last edited by John Snyder; 05-21-2011 at 05:43 PM.
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Old 05-23-2011, 03:34 PM   #6
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No dice. Still blank.
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Old 05-23-2011, 04:02 PM   #7
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Could you submit a support ticket with your ftp details please?
Thanks!
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Old 11-30-2011, 02:02 PM   #8
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Was there a resolution to this? I just downloaded 4.2.3 and installed with a success note - having the same issue.
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Old 11-30-2011, 02:20 PM   #9
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We are releasing version 4.2.4 in the next 48 hours
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