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HorseOptions · 12-30-2008, 03:11 PM

Before the Ticket System was taken down.....We were having the following email issues -
When a potential buyer pulled up an ad and filled out the contact seller form about the ad, a few days later we would get the following bounce back email -

Sorry, I wasn't able to establish an SMTP connection. (#4.4.1)

I'm not going to try again; this message has been in the queue too long.

Now, today after the ticket system was taken down, no emails are getting through via any of the links where the email is sent via a form (email to friend etc).

I'm not sure if the ticket system being down has anything to do with this or not but.....

Please advise. Thanks.

**Lhotch** · 12-30-2008, 03:25 PM

Is this problem on a BETA version of the software like you indicated above?

Also, when you set up e-mail in admin, is the SMTP server you are using one for your domain?

12-30-2008, 03:11 PM	#1
HorseOptions Member Join Date: Dec 2008 Posts: 75 Rep Power: 3	Email via Form Help Before the Ticket System was taken down.....We were having the following email issues - When a potential buyer pulled up an ad and filled out the contact seller form about the ad, a few days later we would get the following bounce back email - Sorry, I wasn't able to establish an SMTP connection. (#4.4.1) I'm not going to try again; this message has been in the queue too long. Now, today after the ticket system was taken down, no emails are getting through via any of the links where the email is sent via a form (email to friend etc). I'm not sure if the ticket system being down has anything to do with this or not but..... Please advise. Thanks. __________________ Rob Shurtleff - Marketing Lin Shurtleff - Webmaster www.HorseOptions.com Hosted Edition V4.0.9

12-30-2008, 03:25 PM	#2
Lhotch Moderator Join Date: Mar 2006 Posts: 3,934 Rep Power: 95	Is this problem on a BETA version of the software like you indicated above? Also, when you set up e-mail in admin, is the SMTP server you are using one for your domain? __________________ Larry. (Please note: I am not a 68C employee. I am a customer and volunteer who helps with questions where I can and the forums spam free) Set your site apart from the competition with one of my modules...... Google Map Module \| You Tube Module \| Google Calendar Module \| Event Calendar Module 68 Classifieds Important Links Customer Area \| Issue Tracker \| Knowledge Base \| User Manuals

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