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Old 06-15-2008, 03:51 PM   #1
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Default Troubleshoot SMTP mail

I've always used the php function for mail, but am running into more problems with messages from 68c being classified as spam. I've tried switching to SMTP but it doesn't work. I get various error messages that don't provide much insight into what the actual problem is.

For example, when I try the lost passwor dfunction, this is the message that I get on the page:
"There has been an error! The following From address failed: ####@####.###"

I know the SMTP settings (mail server, username, password, port) are correct. I run the mail server myself and have verified I can send mail from this address outside of 68c.

Is there any way to troubleshoot the SMTP connection, preferably seeing the actual conversation between 68c and the mail server? I've checked my mail server log and all it says is "user invalid".

I would like to see the actual username sent by 68c. My mail server requires the entire email address as the username - like '[email protected]', not just the part before '@' - and I wonder if the '@' is getting stripped by 68c?

Regards,
Jim
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Old 06-15-2008, 04:26 PM   #2
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You should be able to edit the mailer file and add in som echos' to see whats being sent to the mail server.

Is your mail server set up to allow the domain that you are using for the 68C site mail address?
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