customers not getting email

Discussion in 'Templates, HTML, CSS, and Design Help' started by dabdig, Feb 14, 2009.

  1. Mike-N-Tosh Developer & Moderator

    Barry,

    That is definitely not the normal behavior at all. I would recommend that you open an official support ticket regarding this.
  2. Lhotch curmudgeon

    Barry, are you by chance hosted on a windows server?
  3. Bronxgodzilla Ageless Member

    After many tests from all different directions, hours and hours, I found the culprit -- my server settings uses the standard username "barryg+infoprovider.com" for its standard SMTP mail.imydomain.com which works 110% of the time on all my mail clients. As a last resort and final statement of official braincell loss, I took a chance and changed the "+" to a "@" --> [email protected] as the username in the Admin. LO and behold, now everything works.

    As the saying goes ^%@& me.

    Thanks David, Larry, Eric, Mike -- everyone for your help -- you really helped. Never did I not loose my 68C faith LOL Thank you thank you thank you

    BarryG
  4. bowers01 Genius At Work

    Good to hear.
    Nick
  5. Mike-N-Tosh Developer & Moderator

    Sometimes it is the most basic simple things. Been there, done that, but never did get a T-shirt!

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