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SecondShoe + · 11-28-2008, 01:59 PM

My users don't get email notifications for new PM. They do get all of the other email notifications.
My settings:

Is there somebody who is familiar with that problem? 10x in advance!

SecondShoe + · 11-29-2008, 10:20 AM

After further testing today I confirmed that my users don't get system mails when they have new PM and I don't get the messages from ContactUs page. All of the other system mail messages are fine.

Lhotch + · 11-29-2008, 12:11 PM

Are you using smtp mail?

SecondShoe + · 11-29-2008, 12:41 PM

No, I don't.

Lhotch + · 11-29-2008, 02:44 PM

Quote:

Originally Posted by SecondShoe

No, I don't.

I suggest trying that. I always recommend SMTP mail when possible.

SecondShoe + · 11-29-2008, 06:18 PM

I guess the problem is in my TV after all. I changed my site main email address to my gmail account and the php mailer is working now. If I try any address from my site domain I get the problems from the second post in this topic.

Lhotch + · 11-29-2008, 07:12 PM

When you set it up to use Gmail was it smtp?

SecondShoe + · 11-30-2008, 08:10 AM

I still use phpmailer. I'm not quite sure how to use SMTP. Don't know from where to get "SMTP Server Address", "SMTP Username", "SMTP Password" and "SMTP Port".

Lhotch + · 11-30-2008, 09:15 AM

Quote:

Originally Posted by SecondShoe

I still use phpmailer. I'm not quite sure how to use SMTP. Don't know from where to get "SMTP Server Address", "SMTP Username", "SMTP Password" and "SMTP Port".

The smtp server address is the address of your mail providers smtp mail server, the user name is the name you use to log in and get mail, pass is the pass you use to log in and get mail and the port rarely is needed.

The point of smtp mail is that you(or the script) needs to log into the mail server to send mail. So its authenticated and the recipients mail server can tell this by the mail headers and is MUCH more likely to accept the mail.

SecondShoe + · 11-30-2008, 02:49 PM

10x for the answer Larry!

11-28-2008, 01:59 PM	#1
SecondShoe + Member Join Date: May 2008 Posts: 66 Rep Power: 15	Users don't get email notifications for new PM My users don't get email notifications for new PM. They do get all of the other email notifications. My settings: Is there somebody who is familiar with that problem? 10x in advance!

11-29-2008, 12:11 PM	#3
Lhotch + curmudgeon Join Date: Mar 2006 Posts: 5,340 Rep Power: 132	Are you using smtp mail? __________________ Larry Knowledge *learned* is more valuable than knowledge *given*.

11-29-2008, 07:12 PM	#7
Lhotch + curmudgeon Join Date: Mar 2006 Posts: 5,340 Rep Power: 132	When you set it up to use Gmail was it smtp? __________________ Larry Knowledge *learned* is more valuable than knowledge *given*.

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11-29-2008, 10:20 AM	#2
SecondShoe + Member Join Date: May 2008 Posts: 66 Rep Power: 15	After further testing today I confirmed that my users don't get system mails when they have new PM and I don't get the messages from ContactUs page. All of the other system mail messages are fine.

11-29-2008, 12:41 PM	#4
SecondShoe + Member Join Date: May 2008 Posts: 66 Rep Power: 15	No, I don't.

11-29-2008, 06:18 PM	#6
SecondShoe + Member Join Date: May 2008 Posts: 66 Rep Power: 15	I guess the problem is in my TV after all. I changed my site main email address to my gmail account and the php mailer is working now. If I try any address from my site domain I get the problems from the second post in this topic.

11-30-2008, 08:10 AM	#8
SecondShoe + Member Join Date: May 2008 Posts: 66 Rep Power: 15	I still use phpmailer. I'm not quite sure how to use SMTP. Don't know from where to get "SMTP Server Address", "SMTP Username", "SMTP Password" and "SMTP Port".

11-30-2008, 02:49 PM	#10
SecondShoe + Member Join Date: May 2008 Posts: 66 Rep Power: 15	10x for the answer Larry!

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Users don't get email notifications for new PM

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