renewed listing showing first...

[canariasdata +]

Hello everybody,

my clients page is up and running very good for half a year now but today my client rang me with a "problem" I wasn't aware of until today. Maybe its not a problem and can easy be solved, maybe its just a setting (hopefully one of both!!)

The problem:
When a user renews his/her listing, it stays on the same rank (example: third page) and does not start like a new add as the listing #1 on page 1. This is bad because users start complain that the renewed listings don't not show up first.

I looked into the admin panel but can't find a way to change the order of listings manually. Any way to make renewed listing show up like a new listing would???

Thanks for your time & help,
Gregor

[Lhotch +]

This is one of those deals where you cant please everyone all of the time. I think I have seen complaints about renewals because they DID show up first and then it was changed so they didnt and now people complaine about that.

I beleive that by default the ads are displayed in order by date added with the newest appearing 1st. Your quick fix would be to edit the listing and change the "date added" field to the date the ad was renewed.

Ideally the way it works should be documented in a site FAQ etc so if a user wants to renew their ad they know what to expect.

If you want a long term fix and want to update the dateadded field to the date of renewal and you have the developer version im sure you could work out a way to update the date added field but would take some coding.

[canariasdata +]

Thanks Larry!

for showing my a quick way to please today's angry renewer ... she's very happy now

Could you give me a hint where (filename) the function is that is responsible for writing the renew date into the db on renewal. I will try to update the dateadded in the db automaticly on renewal as you kindly mentioned.

...or maybe someone already knows how to do this best??

Kind regards,
Gregor

[Lhotch +]

Originally Posted by canariasdata

Could you give me a hint where (filename) the function is that is responsible for writing the renew date into the db on renewal. I will try to update the dateadded in the db automaticly on renewal as you kindly mentioned.

The problem is a renewal doesnt really change anything in the listing itself but the expiration date.

The renewal scripts call the function

editOrder

Which is defined in /includes/classes/kernal/Orders.php and these in turn call the function...

setExpiration

which is defined in /includes/classes/kernal/Listings.php.

There is nothing built in to change the date added because well..... its not a new ad so why would one expect the date added to change? Renewal just extends the duration the ad runs for.

So what you would likely have to do is create a new function or add code to alter the dateadded manually and work it into the renewal process.

[Eric Barnes +]

Here is an idea. Why not set it up to order the listing by expiration? Might not be the best either though depending on how your packages are setup.

[cathouse911 +]

This is important thing because no ones wants to renew a listing and still have hundreds of other ads on the top of it still.

Can someone tell me in detail where to edit this and how.

Please tell the exact file name to edit and how we can edit the code.

Thanks!

We must keep our visitors happy so that we can make $ on our sites and order more 68 Classified mods and stuff