Support Forums

11-11-2008, 02:19 AM

How does one contact 68 Classifieds? I've sent emails, submitted tickets but can't get a response. I purchased and had it installed but the classifieds have never worked for me and I can't get anyone to respond. Please advise???

**Lhotch** · 11-11-2008, 09:36 AM

Aside from the ticket system, this is the primary means of support. If you are not getting e-mails then you mail provider is likely trashing them as spam.

Id recommend you check to see whats needed to create a white list and ad the 68 classifiedsdomain to it.

You may also want to register for the forum and place a message inthe proper support forum. If you cant register for the forum or do but never get an activation e-mail then its further proof that your mail server is dumping the incoming mail.

***Eric Barnes*** · 11-11-2008, 02:00 PM

Yes I would recommend doing as Larry mentioned. Also if you register for the forums and do not get the email validation then post the user name you used to register here and I will manually approve it. At that point I can send you a private message with a password to login and check your tickets.

11-11-2008, 02:19 AM	#1
Unregistered Guest Posts: n/a	Contact Info & Support? How does one contact 68 Classifieds? I've sent emails, submitted tickets but can't get a response. I purchased and had it installed but the classifieds have never worked for me and I can't get anyone to respond. Please advise???

11-11-2008, 09:36 AM	#2
Lhotch Moderator Join Date: Mar 2006 Posts: 3,860 Rep Power: 94	Aside from the ticket system, this is the primary means of support. If you are not getting e-mails then you mail provider is likely trashing them as spam. Id recommend you check to see whats needed to create a white list and ad the 68 classifiedsdomain to it. You may also want to register for the forum and place a message inthe proper support forum. If you cant register for the forum or do but never get an activation e-mail then its further proof that your mail server is dumping the incoming mail. __________________ Larry. (Please note: I am not a 68C employee. I am a customer and volunteer who helps with questions where I can and the forums spam free) Set your site apart from the competition with one of my modules...... Google Map Module \| You Tube Module \| Google Calendar Module \| Event Calendar Module 68 Classifieds Important Links Customer Area \| Issue Tracker \| Knowledge Base \| User Manuals

11-11-2008, 02:00 PM	#3
*Eric Barnes* 68 Classifieds Staff Join Date: Mar 2006 Location: Belmont, NC Posts: 4,436 Rep Power: 101	Yes I would recommend doing as Larry mentioned. Also if you register for the forums and do not get the email validation then post the user name you used to register here and I will manually approve it. At that point I can send you a private message with a password to login and check your tickets. __________________ Eric Barnes 68 Classifieds Developer Please do not send me a private message asking for support. Instead use these open forums or our ticket system. Customer Area \| Issue Tracker \| Documentation \| 68C Mods \| Submit a Ticket \| Twitter

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