Send a receipt to the customer after order

[crystal]

Currently this program sends out no order receipt to the customer, however the admin receives notification of every new order placed in a "new order" email.

Is there an easy way to copy (cc) the "new order" email that is sent to the admin to the customer?

I have a feeling it is one line of code but I don't know which file to put it in.

This would serve as a receipt once the email template is edited. I think it is important for the customer to know their order was placed successfully and have a link back to the site to manage their listings.

Thanks for your help

[crystal]

Is anyone interested in sending their customer a receipt or notification after they place an ad? The script seems to have the email system in check, I am surprised such an important one is missing. Every classified site I've ever placed an ad on sends a confirmation email - free or paid.

How do I send a receipt to the customer? I'm willing to give up the convenient link in my admin "new order" email just to send something to the customer. How do I cc the "new order" email?

Thanks

[Eric Barnes]

Crystal,

I just had a look and it doesn't that simple. However I think you can change this in the includes/classes/kernel/Orders.php file.

First find this (Around line 499):

$user=Users::getUserNameById($rs['oOwnerID']);

Just below it add:

$rs['useremail']=$user['email'];

Next find this (Around line 725):

$to=ADMIN_EMAIL;
$content='neworder.tpl';
$vars=$this->getOrderById($orderid);
$Mailer->sendMail($to, $content, $vars);

Replace it with:

//This should send to the user
$vars=$this->getOrderById($orderid);
$to=$vars['useremail'];
$content='neworder.tpl';
$Mailer->sendMail($to, $content, $vars);
//This should send the same email to admin
$to=ADMIN_EMAIL;
$content='neworder.tpl';
 $Mailer->sendMail($to, $content, $vars);

[crystal]

Hi Eric,
Thanks for posting this code! Tried it with no luck. I made the changes and it isn't sending an email to the user. The admin still gets emails. I have placed several orders and haven't seen any email on the user end.

One thing I did notice is now the user email address is missing out of the email that is sent to admin (under customer info).

[jonahcoyote]

I'm pretty surprised that this is not a feature of the system. I agree with Crystal that when you place an order online you always get an email receipt. This is your proof of a transaction taking place. If you were to place an order on Amazon, and then not get an email receipt, you'd be wondering did my order go through? This is the same thing in 68C or anywhere you pay for something online.

I tried this modification in 4.0.4 dev, but like Crystal, no luck.

Any other ideas on how to get this to work? I would highly recommend placing this as a feature of the system in a future version.

Thanks,
Jonah

[Eric Barnes]

I just added this to our tracker so I remember it for the next release.
http://www.68classifieds.com/forums/...hp?issueid=165

[jonahcoyote]

Sweet, thanks Eric!

[Eric Barnes]

I just coded this in today. Would either of you want to be a guinea pig and test it? If so just shoot me a pm.