Support Forums

CNeigh · 02-17-2009, 08:05 PM

Hi there,

I have been using 68 Classifieds v 3.1 for some time with little issues -- however, I have found myself today having trouble logging in. It keeps returning to me with "incorrect username & Password" error when I try to log in to the admin end of things. I have not changed anything or done anything differently - the only thing I have done is submit the site to the google search engine but beyond that, nothing on the back end of it.

Is there a way to re-set my password, etc, or find out what is going on here?

Thanks,
Amanda

CNeigh · 02-17-2009, 08:06 PM

Forgot to say, I have designer.

Lhotch · 02-17-2009, 08:20 PM

Try to log in as admin on the front end of the site, does that work? If not click the forgot password link to reset your password.

CNeigh · 02-17-2009, 09:40 PM

SO did not think about that! There's the blonde in me for you!

Now I am getting a hash error when I log in... I remember having this before but can't for the life of me remember what I did to get rid of it - and now that they are no longer offering support for 3.x, grrrrrr...

***Eric Barnes*** · 02-18-2009, 09:27 AM

Quote:

Now I am getting a hash error when I log in... I remember having this before but can't for the life of me remember what I did to get rid of it - and now that they are no longer offering support for 3.x, grrrrrr...

Well yes we are not offering support v3.x however a hash error is from the licensing so we will help with that. Please submit a ticket and we will get you all sorted.

02-17-2009, 08:05 PM	#1
CNeigh Junior Member Join Date: Feb 2008 Posts: 17 Rep Power: 6	Incorrect Username & Password... Hi there, I have been using 68 Classifieds v 3.1 for some time with little issues -- however, I have found myself today having trouble logging in. It keeps returning to me with "incorrect username & Password" error when I try to log in to the admin end of things. I have not changed anything or done anything differently - the only thing I have done is submit the site to the google search engine but beyond that, nothing on the back end of it. Is there a way to re-set my password, etc, or find out what is going on here? Thanks, Amanda

02-17-2009, 08:20 PM	#3
Lhotch Coder Join Date: Mar 2006 Posts: 4,564 Rep Power: 111	Try to log in as admin on the front end of the site, does that work? If not click the forgot password link to reset your password. __________________ Larry.

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02-17-2009, 08:06 PM	#2
CNeigh Junior Member Join Date: Feb 2008 Posts: 17 Rep Power: 6	Forgot to say, I have designer.

02-17-2009, 09:40 PM	#4
CNeigh Junior Member Join Date: Feb 2008 Posts: 17 Rep Power: 6	SO did not think about that! There's the blonde in me for you! Now I am getting a hash error when I log in... I remember having this before but can't for the life of me remember what I did to get rid of it - and now that they are no longer offering support for 3.x, grrrrrr...