Apostrophe in full description field

This is a discussion on Apostrophe in full description field within the v3.1 Questions & Support forums, part of the v3.1 Legacy Help & Support category; My host changed PHP and Database to PHP 5 and MySQL 5 Now if users copy and paste text that ...


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  #1  
Old 08-31-2008, 06:05 PM
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Exclamation Apostrophe in full description field

My host changed PHP and Database to PHP 5 and MySQL 5
Now if users copy and paste text that contain apostrophe from the Word or anywhere else into the full description field - description is not saved (it just empty). If you type apostrophe directly in the field - it is saved no problem.

If you copy and paste text that contain apostrophe into the short description field - it is saved.

The problem is that many users copy and paste texts and I don’t know how to recover their descriptions (if it is possible at all) and how to fix this problem.

Any help really appreciated. V3.1.10 Dev

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Last edited by SkGold; 08-31-2008 at 06:57 PM.
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Old 09-01-2008, 02:25 PM
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Hi Sergey,

You may want to submit a ticket for this and send us your ftp, and administration login.

It is hard to really say something to try without going in and testing it.
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Old 09-01-2008, 06:35 PM
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Thanks Eric. I just submitted the ticket.
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Calgary Business Directory V3.1.10 Dev - Calgary Classifieds V3.1.10 Dev - Calgary Real Estate V3.1.10 Dev - Calgary Used Cars V3.1.10 Dev - Calgary Rent V3.1.10 Dev - Calgary Dating V3.1.5 Dev

A website without well-done Internet Marketing and Search Engine Optimization is as good as non-existent.
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Old 09-24-2008, 01:12 PM
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I've just discovered the same problem after a server upgrade - is there a fix for this? Running 3.1.7 developer.

Thanks,

David.
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  #5  
Old 09-24-2008, 03:15 PM
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Problem solved.

I submitted a ticket and Eric fixed the problem which lies is in the includes/functions.php file
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Old 10-31-2008, 09:37 AM
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I too have the same problem, you can help?
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Old 10-31-2008, 04:31 PM
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Quote:
Originally Posted by gppromano View Post
I too have the same problem, you can help?
As you can see from the posts above, this problem was fixed by submitting a support ticket. I would suggest for you to submit the ticket as well.
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A website without well-done Internet Marketing and Search Engine Optimization is as good as non-existent.
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Old 10-31-2008, 07:39 PM
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What would be good (IMHO) since this seems to now be a "common" issue is that the solution is posted.

-Mike
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