photo upload

[7standing7]

Hello,

Thanks for taking the time to help:

v3.0.15: I am in a battle with my host. Recently we were having problems with the speed of the server so they upgraded the software on the server and now the site runs properly. However, When a user goes to upload a photo the fileCopyProgress pops but the underlying page gives me a 403 forbidden access. I have check the permission setting and all is well. I contacted the host and they threw it back in my lap stating it was a script error. Any help would be greatly appreciated.

Site: www.pastfamily.com

I have created a user: help
with a password of: help

If you attemp to post an ad and upload a photo you will see the error.

Thank you
Jeff

[Lhotch]

Go back and double check the permissions on the directories that need to be set to 777.

Also, I checked and it looks like the upgraded your PHP version to 5.12 which is going to cause a problem with some of the old style superglobal variables used in the photo upload process.

Do you have developer edition?

[7standing7]

Permissions are all appropriately set to 777 and yes I have the developer version. Larry, thanks for always being around you are the best.

[Lhotch]

PM me your e-mail address and I will see if I can track down the superglobals and e-mail you the updated files.

[7standing7]

PM sent thanks

[7standing7]

No luck still getting the same error. Any other ideas

[Lhotch]

Contact your host and see if they will check permissions on the directory

/home/vdeck/tmp

it appears your PHP has upload_tmp_dir set to /home/vdeck/tmp, which is where the file is originally uploaded to and then the script moves the file but apparently doesnt have permissions in the directory specified.

Contact your host and tell them your script uses php file uploads and the file is getting uploaded but once uploaded the script cant move the file due to the permission settings.

[7standing7]

Still no luck at the beginning of day two: The host states that it is the script because I have access to the tmp folder. Any other ideas would be great.

[Lhotch]

Originally Posted by 7standing7

Still no luck at the beginning of day two: The host states that it is the script because I have access to the tmp folder. Any other ideas would be great.

That doesnt make any sense, why would you get a "403 forbidden error" if you have access??

[7standing7]

Finally have access to the error log files: The error is:
mod_security: Access denied with code 403. Error verifying files: verify_uploaded_file: Execution of the approver script "/usr/local/bin/clamscan.pl" failed [hostname "www.pastfamily.com"] [uri "/useraddimages.php?upload=true&lid=XX"]