Including a User Help section

This is a discussion on Including a User Help section within the v3.0 Questions & Support forums, part of the v3.0.x Help & Support category; I was thinking it may be a good idea to include a ? image next to the fields that the ...


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  #1  
Old 04-05-2006, 08:15 PM
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Default Including a User Help section

I was thinking it may be a good idea to include a ? image next to the fields that the user completes when registering or adding an advert. The ?image signifies Help. When the user clicks on the image a popup window opens with Help/Instructions on completing this particular field.
An example might be next to the e-mail field. You could include in the Popup
"Please enter your e-mail address. We use this to confirm your registration. Please note your e-mail address will not show on your advert to protect you from spam."

The text for the Help Popup could be entered in the Admin section when the fields are being designed.
This should make it a lot easier for a user to complete the registration process and add an advert.

Cheers
Hugh
  #2  
Old 04-06-2006, 12:35 AM
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Default yeah - great idea

I have been thinking about the same thing. No matter how easy you make it for customers, so-one will always ask a question and would be good to have little help areas for them to click on.

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  #3  
Old 04-06-2006, 01:46 AM
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Ashley,
This is a mod you could easily write.

For the user registration form, the page to edit is /templates/default/user/userjoin.tpl.php

The actual form fields 'start' with:
Code:
<td class="formright"><input name=".........etc, etc.....></td>
Before the </td>, simply add:
Code:
<a href="javascript:void(0);" onclick="MM_openBrWindow('help/help1.html','width=525,height=450,directories=no,location=no,menubar=no,scrollbars=yes,status=no,toolbar=no,resizable=yes,left=0,top=0,screenx=50,screeny=50')"><img src="images/help.gif" border="0" alt="HELP" hspace="5"></a>
Call your '?image' help.gif and put it in the /images/ directory
Set up a number of pages called 'help1.html, help2.html, etc' and put these in a new directory off /templates/default/ ... and call it 'help'.

and (fingers crossed), you are pretty much done.

If it doesn't work straight away, it will only need some 'minor tweeking'.

What do you think? ..... would you consider giving it a go? Come on aussie, come on!
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  #4  
Old 04-06-2006, 05:43 AM
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Default Will give it a go

Won't get to it 'til tomorrow but will let you know how it goes.

Thanks for the help
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  #5  
Old 04-19-2006, 11:08 AM
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Default

Quote:
Originally Posted by Chaslie
Ashley,
This is a mod you could easily write.

For the user registration form, the page to edit is /templates/default/user/userjoin.tpl.php

The actual form fields 'start' with:
Code:
<td class="formright"><input name=".........etc, etc.....></td>
Before the </td>, simply add:
Code:
<a href="javascript:void(0);" onclick="MM_openBrWindow('help/help1.html','width=525,height=450,directories=no,location=no,menubar=no,scrollbars=yes,status=no,toolbar=no,resizable=yes,left=0,top=0,screenx=50,screeny=50')"><img src="images/help.gif" border="0" alt="HELP" hspace="5"></a>
Call your '?image' help.gif and put it in the /images/ directory
Set up a number of pages called 'help1.html, help2.html, etc' and put these in a new directory off /templates/default/ ... and call it 'help'.

and (fingers crossed), you are pretty much done.

If it doesn't work straight away, it will only need some 'minor tweeking'.

What do you think? ..... would you consider giving it a go? Come on aussie, come on!
Hi

I have just done the above BUT the icon does not show at the side of the text

Quote:
The actual form fields 'start' with:
Code:
<td class="formright"><input name=".........etc, etc.....></td>
Could you explain the start of the code please as I do not know if I have put it in the right place I see loads of the
Code:
<td class="formright"><input name=".........etc, etc.....></td>
/templates/default/test/user/userjoin.tpl.php

Put the gif in
/templates/default/test/images

Also in

/68classifiedsv3/images

Just to be safe
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  #6  
Old 04-19-2006, 11:52 AM
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Default

I have now found out where to put that code BUT it comes back with
The requested URL /help/help1.html was not found on this server.

Yes I have made the folder help also put it in the root as well as in the place you said
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  #7  
Old 04-20-2006, 03:53 AM
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Default John, Is your site open for viewing

Would like to have a look and see what this looks like - the ? help stuff. Wanting to know whether to put on my site or not.

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  #8  
Old 04-20-2006, 06:23 AM
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Quote:
Originally Posted by Bucketman
Would like to have a look and see what this looks like - the ? help stuff. Wanting to know whether to put on my site or not.

Hi

No it is not live

I'm testing out all things in the new ver 3.1 as you can see from all my posts to the forum

BUT what I have done so far it puts a little gif at the side of the text that you put that code on

So if you have

Put in your first name --- (the smile is a example of your gif) you then mouse over that and what ever you have put in help1.html it would bring a pop up explaining what you have put.

BUT as you can see I have a fault with the script it does not find the help1.html files.
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  #9  
Old 04-20-2006, 09:01 AM
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Guys,
This feature is now a part of v3.1 so can I suggest wait uptill the full release - it will be very soon. You will then have the code in place to add whatever you want to whatever pages and fields you want.
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  #10  
Old 04-20-2006, 10:55 AM
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Default

Quote:
Originally Posted by Chaslie
Guys,
This feature is now a part of v3.1 so can I suggest wait uptill the full release - it will be very soon. You will then have the code in place to add whatever you want to whatever pages and fields you want.

Chaslie

Where is that then please
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