Problem uploading image to a category

Discussion in 'Technical Support' started by HHT82, Feb 23, 2012.

  1. HHT82 Customer

    I am trying to upload an image for one of my categories (in the admin section, I am not talking about placing an ad - have not gotten that far yet) and keep getting the following error:

    An error has occured saving uploaded file!

    Filename: test.jpg
    File is not uploaded correctly or is empty.
    Please correct and try again

    Does anyone know why this might be? Thanks!
  2. Blair Administrator

    Make sure your catimages folders' permissions are set to 777 so that the image can be saved.

    If you decide to create a support ticket (from the other post in the other thread) could you include your ftp details as well, please?

    Thanks-
  3. Blair Administrator

    Your phpinfo page is reporting that no temporary folder has been defined. Although you have a local php.ini file in your webroot (above your classifieds subfolder), the file upload class isn't able to pick up the tmp location designated in the file.

    If you contact your host and ask them to designate a tmp folder that 68 Classifieds recognizes, I suspect you will be able to upload new category images.

    I've replied to your PM with the location of your phpinfo file.

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