Lost database

Discussion in 'Technical Support' started by oteenc, Jan 26, 2011.

  1. oteenc Customer

    68 hosted 4.1

    When entering a new listing, hit submit and all listings disappeared. How do I get my hosted database restored?
  2. Mike-N-Tosh Developer & Moderator

    that doesn't make any sense at all. Is your site not working now? If it is, then you haven't lost your database.

    You should probably open a support ticket though.
  3. Blair Administrator

    The database has been restored. Hats off to RACKSPACE and their managed backup team! I'm proud that we choose to use them as our datacenter.

    As far as how it happened - I have no idea and I've never heard it happening before.

    oteenc - you'll need to edit each listing and reupload each of the images. Only the database was able to be restored. Site files are not backed up. However, you should have a copy of the images on your local machine.

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