Image URL and Smarty Templates

O.K. I am going to submit a ticket to get my ftp info.

Giving up

You know what, guys? I really appreciate all the help, but this is just not working because I just flat out don't know what I am doing. I am just going to leave the site as it is.
About Plesk. What do I need todo with that so I can back up my site. I have been to the plesk site and there are numerous downloads. i don't have a clue which one I need.
Thanks for all of your help.