Category not showing products

Discussion in 'Technical Support' started by HHT82, Feb 23, 2012.

  1. HHT82 Customer

    I went in to post a test ad to my new site and am getting an error saying no products are available for this category. I created products and highlighted all of the categories when I created the packages. Can anyone help? Thanks!
  2. Blair Administrator

    Could you either:
    - create a support ticket or
    - PM me here
    with your administration username and password, please? I would like to login and check your settings.
    Thanks-
  3. Blair Administrator

    I just successfully placed an ad in the 'Art' category with the 'Pony' package.

    I've checked the other packages and they seem to have categories correctly designated as well.

    I'm sorry but I can't replicate the problem. If you run into it again, please include in which category you're trying to place an ad and which package you're trying to use.

    Thanks-
  4. HHT82 Customer

    Hi Blair, I am still seeing this problem when I go into the site and try to place an add in any category, they do not see the packages I have set up. I see the ad you were able to set up but am not able to replicate it.
  5. HHT82 Customer

    I figured it out - super simple. It wouldn't let me place the ad because I was logged in as the administrator. Duh! Thanks for your help and I hope this thread will help some other moron in the future!

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