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/ It is very important that my customers can contact each other instantly on line (not via email), is this possible. Obviously both parties need to be online at the same time.
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No, the system currently just allows the email to be sent via a form.
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2/ Can I add or remove customers through the admin section instead of them going through the normal channels on the site, for my family & friends, etc.
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Yes, you can see how this works in the demo
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3/ I have more than one website, can I use the program for each site or do I need to purchase the program for each of them.
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You can have as many installs as you want per domain. You'll have to buy a new license for each domain.
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4/ I am based in England. Does anyone know of any problems that may occur from being England based.
Many thanks.
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Well the zip code module won't work for you, but as far as I know that is it. I know there are several uk 68 Classifieds sites so I'll let them comment further.