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juven14 juven14 is offline
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Posts: 1,308
Join Date: Mar 2006
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Default 08-24-2006, 01:52 PM

Well I think they will refund you money for a limited amount of time. If my memory serves correct it is 14 days.

I can speak on the behalf of trials, at least from a seller's perspective. When you offer trials you expose yourself to increased risks. The reason behind refunds - for unsatisfied customers is two-fold. First, they must provide you with the proper information, name, address, credit card, so the seller has more verifiable information about the customer. Second, you can tie the customer to the product, if they do a chargeback you can cancel the license and the script won't function. Further, by forcing customers through the order system to download the product you keep your script source out of the hands of just anyone. There is also a reduction in support, by eliminating less serious, prospective customers. I know this isn't fool proof, but it is an added level of security and comfort for the sellers.

With the level of support found in this forum, you are sure to work out most if not all of your troubles with the script.

FYI - Our Coupon Generator Module doesn't have a trial for the same reasons. I am glad to hear of your interest, we developed it for our own uses, as with most all of our modules. I use the coupon gen, users online, & price descriptor modules at my site. The only one I don't use is the RSS module, which was developed for another 68 Classifieds member. I know Chaslie uses both the price descriptor and coupon gen modules.

We are trying to work out some way to allow open source modules - maybe providing 100% open source after 6 months or maybe getting together some agreement to mitigate the risk of chargebacks. This is still being discussed, but I think in the long run it would be much easier to support open source modules.


Regards,

John
mods.auscity.com
v3.1.4 Developer

�By perseverance, study, and eternal desire, any man can become great.� George S. Patton

Last edited by juven14 : 08-24-2006 at 01:54 PM.