Free Trial? Refund/Return policy?

[Cindy]

Hi. I�d sent in an email via support on this, but haven�t heard back yet so thought I might ask in the forum.

About me: I'm a beginning webmaster; I have a couple websites, and use Microsoft FrontPage which doesn't require knowledge of code or HTML. I am looking at several Classified Ad software programs. Since I do not know code (PHP, CSS, etc.), I'm having a difficult time loading the �free� script programs so have at this point pretty much figured I�m going to have to buy a program. I look for the free scripts because if I can't get it to work I'm not out the money. Problem is though that most every scripts I�ve run across needs me to tweak this or change that � unfortunately, the instructions are written for those who are computer and/or code-savvy� lets me right outta the game! However, I am very stubborn and keep trying anyway... then get frustrated and chuck it all. I've been struggling with this now for months, and am about ready to give up.

My question: since I�ve had so much difficulty getting the previous programs to run, I am wanting to know if you have a Free Trail of your software? I am hesitant to buy something that I can�t get to work, and/or if I have to keep getting someone else to do it for me what�s the point? I also don�t want to have to learn code or new programming just to put up this site � not that I�m lazy, but I (apparently) don�t have the mental capability apparently to learn. I tried learning Spanish and French in school � flunked big time. I guess the side of my brain that is capable of learning and retaining that stuff isn�t working right. I also am not musically inclined � can�t read music (tried that too), and can�t sing either (others hate it when I try). My way of learning is being shown, hands-on, and/or graphically pointed to where I need to go via a screenshot. Then I catch on.

The other issue is that I�m on a small, limited-income budget. I don�t mind paying for something, but I can�t afford to buy something and then not be able to use it. That is a waste of money. So, in an effort to avoid the problem, I thought I�d ask about your free trials. If you don�t have free trials, what is your return/refund policy? Is there a �UTDTO� (User To Dumb To Operate) refund policy that I could take advantage of? The other item that concerns me is the IonCube Loader. I probably would need help with that.

I am eager to try new things, and am more than willing to attempt anything once. I've seen your demos and screenshots; the software seems to be exactly what I am looking for, with all the features and functions I need. But I also know myself well enough to realize that I may need help at some points along the way, and if I am not able to make it work, I'd like to try and ensure I could get my money back.

I appreciate your time, and look forward to a reply.

Respectfully,

Cindy

[Eric Barnes]

Hi Cindy,

I did reply this morning but I am not why you didn't get it. Anyway I will send you a pm with the original email.

[Cindy]

Originally Posted by suzkaw

Hi Cindy,

I did reply this morning but I am not why you didn't get it. Anyway I will send you a pm with the original email.

Thanx - it's probably that dang old Hotmail of mine. Nukes the important stuff and lets all the junk through...!

[Eric Barnes]

Got to love that!