Support Forums

Eric Barnes · 03-29-2006, 12:01 PM

As some of you may know we have lost all our orders from this year. We are putting all new sales on hold until we can get them inputted back into our system. With every order I did receive an email notification that just included the amount, order number, and the name. But this didn't include the usernames.

So in order to get these accounts set back up as quickly as possible I am working on creating a way for you to fill out a short form to help us get your information. I know it is bad asking for you to do this and we are very sorry.

To show our appreciation of you being a customer we are going to allow any one that has purchased from us to get free support and upgrades for life. Normally this was the small $29.99 yearly fee.

Once this system is setup I will send out an email to everyone that I have an email address for and also make a new thread.

**John Snyder** + · 03-29-2006, 12:22 PM

I don't mind giving you my details again, and I'd like to say thanks for everyone regarding the free - for life upgrades & support.

Just when I thought support doesn't get better than this... Wham! You prove me wrong.

Again thanks.

7standing7 + · 03-29-2006, 03:05 PM

Eric,

We all appreciate your efforts. I do not know about the rest but I keep all my business related receipts. If you would like I can email them back to you.

Kind Regards
Jeff

cks123 · 03-29-2006, 09:15 PM

I am very impressed with your efforts!! And as most am eager to see thing move.

I use your hosting. Just let me know what you need...

Thanks
Curtis
\
Been kind of lost without you guys..

Eric Barnes · 03-29-2006, 09:24 PM

Curtis,

I got your site reinstalled today. I was going to send you a note but got busy. I will to that now and include the new details.

pvisser + · 03-30-2006, 08:52 AM

I think if this is a litle as whe can do to help. I'm in. Just tel me what to do and i'l do it anythink to help out. I did order 2 Dev. Licences i view wile back. I did the order by PayPall and i can send you the details if needed.

Greetings.

stuart + · 06-03-2009, 08:53 PM

Quote:

To show our appreciation of you being a customer we are going to allow any one that has purchased from us to get free support and upgrades for life.

Is this offer still available?

Thanks

Eric Barnes · 06-03-2009, 09:32 PM

Yes this offer applies still applies to anyone that purchased before 03-29-2006.

stuart + · 06-03-2009, 10:03 PM

Thanks Eric

My purchase was made prior to the 29-03 but is listed as Apr 8th, 2006 due to the data loss. Can you help me out?

I am just after a working copy of v3 or whatever is available - I have had problems with ionCube after moving hosts. Any help would be much appreciated.

I hope things are going well for you and Blair.

Many thanks and best wishes

Eric Barnes · 06-03-2009, 10:10 PM

Hi Stuart,

No problem just submit a pre sales ticket with your details and we will get you sorted.
68 Classifieds - PHP Classifieds Software

03-29-2006, 12:01 PM	#1
Eric Barnes 68 Classifieds Staff Join Date: Mar 2006 Location: Belmont, NC Posts: 5,489 Rep Power: 135	How we are moving forward! As some of you may know we have lost all our orders from this year. We are putting all new sales on hold until we can get them inputted back into our system. With every order I did receive an email notification that just included the amount, order number, and the name. But this didn't include the usernames. So in order to get these accounts set back up as quickly as possible I am working on creating a way for you to fill out a short form to help us get your information. I know it is bad asking for you to do this and we are very sorry. To show our appreciation of you being a customer we are going to allow any one that has purchased from us to get free support and upgrades for life. Normally this was the small $29.99 yearly fee. Once this system is setup I will send out an email to everyone that I have an email address for and also make a new thread. __________________ Eric Barnes 68 Classifieds Developer Customer Area \| Issue Tracker \| Documentation \| 68C Mods \| 68 @ Twitter \| My Modules

03-29-2006, 12:22 PM	#2
John Snyder + Staff Join Date: Mar 2006 Location: New Jersey Posts: 2,149 Rep Power: 68	I don't mind giving you my details again, and I'd like to say thanks for everyone regarding the free - for life upgrades & support. Just when I thought support doesn't get better than this... Wham! You prove me wrong. Again thanks. __________________ John 68C Staff 68C Downloads \| Report a Bug \| Knowledge Base If you have a current support subscription, you can Submit a Support Ticket

03-29-2006, 03:05 PM	#3
7standing7 + Junior Member Join Date: Mar 2006 Posts: 6 Rep Power: 0	Receipts Eric, We all appreciate your efforts. I do not know about the rest but I keep all my business related receipts. If you would like I can email them back to you. Kind Regards Jeff

03-29-2006, 09:15 PM	#4
cks123 Junior Member Join Date: Mar 2006 Posts: 6 Rep Power: 0	Impressed I am very impressed with your efforts!! And as most am eager to see thing move. I use your hosting. Just let me know what you need... Thanks Curtis \ Been kind of lost without you guys..

03-29-2006, 09:24 PM	#5
Eric Barnes 68 Classifieds Staff Join Date: Mar 2006 Location: Belmont, NC Posts: 5,489 Rep Power: 135	Curtis, I got your site reinstalled today. I was going to send you a note but got busy. I will to that now and include the new details. __________________ Eric Barnes 68 Classifieds Developer Customer Area \| Issue Tracker \| Documentation \| 68C Mods \| 68 @ Twitter \| My Modules

03-30-2006, 08:52 AM	#6
pvisser + Junior Member Join Date: Mar 2006 Location: Netherlands Posts: 16 Rep Power: 23	I'm verry greatfull. No problem to work with you my friends. I think if this is a litle as whe can do to help. I'm in. Just tel me what to do and i'l do it anythink to help out. I did order 2 Dev. Licences i view wile back. I did the order by PayPall and i can send you the details if needed. Greetings. __________________ Greetings, Patrick Visser form the Netherlands...

06-03-2009, 09:32 PM	#8
Eric Barnes 68 Classifieds Staff Join Date: Mar 2006 Location: Belmont, NC Posts: 5,489 Rep Power: 135	Yes this offer applies still applies to anyone that purchased before 03-29-2006. __________________ Eric Barnes 68 Classifieds Developer Customer Area \| Issue Tracker \| Documentation \| 68C Mods \| 68 @ Twitter \| My Modules

06-03-2009, 10:03 PM	#9
stuart + Junior Member Join Date: Apr 2006 Posts: 3 Rep Power: 0	Thanks Eric My purchase was made prior to the 29-03 but is listed as Apr 8th, 2006 due to the data loss. Can you help me out? I am just after a working copy of v3 or whatever is available - I have had problems with ionCube after moving hosts. Any help would be much appreciated. I hope things are going well for you and Blair. Many thanks and best wishes

06-03-2009, 10:10 PM	#10
Eric Barnes 68 Classifieds Staff Join Date: Mar 2006 Location: Belmont, NC Posts: 5,489 Rep Power: 135	Hi Stuart, No problem just submit a pre sales ticket with your details and we will get you sorted. 68 Classifieds - PHP Classifieds Software __________________ Eric Barnes 68 Classifieds Developer Customer Area \| Issue Tracker \| Documentation \| 68C Mods \| 68 @ Twitter \| My Modules

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