Support Forums
05-18-2009, 08:41 PM
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#1 |
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Junior Member
Join Date: May 2009
Posts: 5
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First few steps, using HOSTGATOR.
Hello,
Recently purchased this software. I've uploaded the 'upload' folder to my domain. Hostgator instructs me to upload all public files to /public_html. I do this, and then go to www.mysite.com/setup/index.php, and I get a 404 page. Am I doing something wrong? Thanks. |
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05-18-2009, 09:07 PM
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#2 |
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Moderator
Join Date: Jan 2007
Location: Pennsylvania, USA
Posts: 1,388
Rep Power: 41 |
Just making sure that all the bases are covered.
1. Did you actually use your real domain and not "mysite.com"? 2. Have you registered your domain and have the name servers pointing to your hostgater server? 3. Have you tried the URL without the www?
__________________
Mike-N-Tosh v3.1.10 Developer IndianaPC.org - A community website Sandbox v4.0.9, 4.1 Templates, Mods & Docs for sale | My blog with much content for 68 Classifieds. Web Hosting | Web Design & Development | 68 Classifieds Customizations I am not a 68C employee, just a user and try to help out |
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05-18-2009, 09:22 PM
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#3 |
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Junior Member
Join Date: May 2009
Posts: 5
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Thanks for speedy response,,
1 - I used my real domain name. 2-I've registered my domain name. If I go to it, I get the hostgator site. I then have to login to see my control panel. It says I have name servers. 3-Yes. |
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05-18-2009, 09:25 PM
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#4 |
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Junior Member
Join Date: May 2009
Posts: 5
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I'm chatting with hostgator support; I am gabriola:
(8:19:34 PM) Joe Co: I do not see a folder labeled setup uploaded to the server that has a index.php in it. (8:21:03 PM) gabriola: First, unzip the zip file you downloaded from the customers area to your hard disk.Upload all the files in the "upload" folder.Open a browser window and visit www.yoursite.com/setup/index.php (replacing 'yoursite' with your Domain Name). Then follow the steps.The final step after installation will be to COMPLETELY DELETE THE ENTIRE 'SETUP' DIRECTORY. If this is not done, your site will not work correctly. (8:21:15 PM) gabriola: those instructions came with the software. (8:23:19 PM) Joe Co: There is a upload folder in the public_html folder that has a setup folder in it but there is not a index.php file there. (8:23:55 PM) gabriola: Should I talk to the support for the software |
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05-18-2009, 10:32 PM
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#5 | |
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Moderator
Join Date: Mar 2006
Posts: 4,218
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Quote:
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Larry. (Please note: I am not a 68C employee. I am a customer and volunteer who helps with questions where I can and the forums spam free) Set your site apart from the competition with one of my modules...... Google Map Module | You Tube Module | Google Calendar Module | Event Calendar Module 68 Classifieds Important Links Customer Area | Issue Tracker | Knowledge Base | User Manuals |
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05-18-2009, 10:41 PM
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#6 |
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Junior Member
Join Date: May 2009
Posts: 5
Rep Power: 0 |
Trying that as I type this. Thank you.
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