Automated email sent to users who delete active listings
We are finishing up a mod that automatically emails our users when they delete active listings. The idea behind this is based on the assumption that if someone is deleting an ACTIVE listing, they are probably doing so because they have sold their item. And since they sold it, it means they are probably happy with our services, and now is a really good time to ask them for feedback (a testimonial).
This feedback can then be posted on our site for potential customers to see and hopefully help convince them that our service is indeed worthwhile.
We have been using it successfully for a couple of weeks and the feedback we have received has indeed been from happy customers - we will be using their glowing praise very soon to hopefully pull those fence-sitting customers over to our side.
Does this sound like something that would interest anyone else? If so, we'll plan to distribute it.
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