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suzkaw suzkaw is offline
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Default 02-11-2007, 09:13 PM

Was it working before and now it isn't or has it never worked?

Did you point Blue Host to that link in their forums?

Can you uninstall any modules that you have enabled?


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crazpony crazpony is offline
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Default 02-12-2007, 06:48 AM

It hasn't worked since installation, I did point BlueHost to that forum, I guess I can uninstall that link.

BlueHost said it is a scripting error.
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Lhotch Lhotch is offline
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Default 02-12-2007, 08:45 AM

Quote:
Originally Posted by crazpony View Post
It hasn't worked since installation, I did point BlueHost to that forum, I guess I can uninstall that link.

BlueHost said it is a scripting error.
If it was a scripting error than why is no one else having this problem?

Bluehost says its a scripting error so they dont have to deal with it but if you havent changed the script yourself then you are running the same script as everyone else here. Ive been here for some time and have never seen a problem such as yours.
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crazpony crazpony is offline
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Default 02-12-2007, 05:29 PM

Quote:
Originally Posted by Lhotch View Post
If it was a scripting error than why is no one else having this problem?

Bluehost says its a scripting error so they dont have to deal with it but if you havent changed the script yourself then you are running the same script as everyone else here. Ive been here for some time and have never seen a problem such as yours.
I'm not throwing stones (like others), I just wanted the problem (regardless if BlueHost or some scripting issue) fixed. Thats all, I paid for a product and didn't believe it unusual to ask for support. I attempted to replace the search.php file, still not fixed, I removed the .htaccess, still no fix, spoke with BlueHost reference their forum, still not fixed. I like the product 68classified provided but I didn't think I'd be slammed for asking for help.

If this is the service that a purchaser can expect, than others should know what to expect.
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crazpony crazpony is offline
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Default 02-12-2007, 05:35 PM

By the way, I submitted a ticket (ticket ID - QDJ-831558), the status is listed as CLOSED with no reply listed
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suzkaw suzkaw is offline
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Default 02-12-2007, 05:38 PM

Quote:
Originally Posted by crazpony View Post
By the way, I submitted a ticket (ticket ID - QDJ-831558), the status is listed as CLOSED with no reply listed
It was closed because I replied here. I didn't see the point of replying in two places?


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suzkaw suzkaw is offline
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Default 02-12-2007, 05:40 PM

Quote:

I'm not throwing stones (like others), I just wanted the problem (regardless if BlueHost or some scripting issue) fixed. Thats all, I paid for a product and didn't believe it unusual to ask for support. I attempted to replace the search.php file, still not fixed, I removed the .htaccess, still no fix, spoke with BlueHost reference their forum, still not fixed. I like the product 68classified provided but I didn't think I'd be slammed for asking for help.

If this is the service that a purchaser can expect, than others should know what to expect.
By the way I am not slamming you or Blue Host. We have several customers using Blue Host with out problems and I believe this issue is on there end. Of course I can't prove it but as lhotch says we haven't had this problem with any of other customers so I do not think it is on our end.


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crazpony crazpony is offline
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Default 02-12-2007, 09:04 PM

[Mon Feb 12 18:59:16 2007] [error] [client 74.220.195.115] Premature end of script headers: /home/njhorseo/public_html/search.php

Latest error, help would be nice.......................
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juven14 juven14 is offline
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Default 02-12-2007, 11:23 PM

Have you tried using the default template? I swear I mentioned this but looking back didn't see the post. What happens if you upload a blank search.php, that is with no code in it at all. Do you still get the 500 error?

Might be something worth looking into.

http://encodable.com/premature_end_of_script_headers/
Quote:
If your server is running the suEXEC security feature, you may get the "premature..." error, and it'll give you no indication whatsoever that suEXEC is the cause.
http://drupal.org/node/75265
Quote:
They told me that "the latest version of Drupal is unsupported so you are on your own" (in response to my telling them that their servers were causing 500 errors).
http://wordpress.org/support/topic/35294
Quote:
When I was with BlueHost, I had no Dashboard too. When I contacted their support, it was due to some feature that they had deactivated in PHP and they had no intentions of reactivating it for security concerns. It's nice to see that they are finally making considerations by willing to work with you on it, but that's long after I moved to Site5. I haven't had any Dashboard problems since.
Later in same thread:
Quote:
I officially heart Bluehost. They have fixed the problem (and quickly too!) It was less then 6 hours ago when I emailed them!
their response (short and sweet): "Try it now, it was our firewall causing the problem, I added the wordpress rss feeds to our
firewall trust list, and its coming up for me now."
I'm not knocking you or bluehost, but nobody I have heard of since August of 05 has brought this up as an issue. For it to be a problem with the script you'd think somebody somewhere would be experiencing the same problem. Granted you are using a less common template, hence my suggestion to revert to the default.

Support here is great, maybe you didn't get a reply as fast as you'd have liked, but you are getting help. Comments like these certainly won't encourage people to help you, as they are quite negative in tone:

Quote:
Latest error, help would be nice.......................
Quote:
I'm not throwing stones (like others)
Actually you might have pushed away one of the people most likely to solve your problem... He wasn't throwing stones, just making a statement that it isn't likely a script problem, and that often hosts push back support on the script without looking at their own stuff. It happens, look around the web, you will see this stated about various hosts all the time.

Quote:
If this is the service that a purchaser can expect, than others should know what to expect.
Quote:
Well, I'm not happy now , no help, problem not corrected. HOW ABOUT SOME HELP........................


Regards,

John
mods.auscity.com
v3.1.5 Developer

�By perseverance, study, and eternal desire, any man can become great.� George S. Patton
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crazpony crazpony is offline
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Default 02-13-2007, 06:51 AM

Tried switching to default template, got the following error:

Fatal error: Smarty error: [in layout.tpl.php line 16]: syntax error: unrecognized tag: //v2.0 window.open(theURL,winName,features); (Smarty_Compiler.class.php, line 439) in /home/njhorseo/public_html/includes/classes/smarty/Smarty.class.php on line 1095

Switched to the green template, main page worked, search still didn't
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