No msg: "Your email has been sent!"

[Cindy]

Nevermind.

[Lhotch]

For starters I recommend leaving the default templates alone, if you want to modify them, make a copy and upload them under a different name. That being said all is not lost.

WHat I would do is log into admin and select one of the other templates and see if the problem still exists, if it went away then you at least know its a template issue.

At that point I would rename the default template you modified to something else and upload an unmolested copy of the default template from your original zip file.

Then compare the files that are related to mail and you know you have changed.

[calaf6]

I have had the same sort of problem, and did as lhotch has said, I made a seperate template folder (called it test) and put the original fles in that one, then put the changed files in that, one at a time until the problem showed, so I knew which file it was that had the error.
Then it was reasonably simple to return to the original of the one causing the problem and start any changes to that one only.
When the files worked in the test folder I put them in my site template, and keep everyting crossed, if I don't work that way I get a bit confused which ones do what

[Eric Barnes]

Originally Posted by Cindy

FYI: In case anyone is curious, for future reference the "Your Email Has Been Sent" lives in Public_html/templates/default/content.tpl.php. A rather ambiguous name for this file... maybe it does something else I'm not aware of yet besides generating the "Thank You" email box? I dunno - time will tell I'm sure...

That file is used to generate your extra pages and I am sure in some other places like this.

Hope this info is of help to someone else down the road. I'm quite surprised one of the Mods or Techs didn't know this (or at least if they did they didn't reply). It was a quick fix once I found it!

This is a hard error to track down. Mainly because we are not sure what you tweaked and where. But in the end I am glad you got it worked out.

[Lhotch]

Originally Posted by Cindy

Hope this info is of help to someone else down the road. I'm quite surprised one of the Mods or Techs didn't know this (or at least if they did they didn't reply). It was a quick fix once I found it!

Im glad you got it figured out Cindy!

The 68classifieds package is made up of 758 files in 107 folders. Since you not only have the ability to delete whole files but also the ability to modify whats in those files the symptom you described could have been caused by a large number of things. If by your own admission you couldnt remember what you did, how are we supposed to know what you did

As Mods we werent involved in the development of 68classifieds and are users of the software just like you. We are Volunteers (ie nonpaid) who spend time here sharing knowledge where we can and help where we can. Since we are customers just like you, we are not infallible or all knowing. Im sorry I couldnt spend more time helping you this weekend but my wife had a rather long list of things for me to get done around the house. In the end I am glad you got it all figured out.

[Lhotch]

Originally Posted by Cindy

I had hoped someone would know the answer as I did try to describe what I'd done in as much detail as I could. I really didn't get any feedback other than to "backup" my files, which is good advice certainly, but it was past that at that point. Rather like telling me to close the barn door after the horse got out, har, har!

Thats not entirely true. Aside from general advice about documenting what you change and making backups of files you do change I also suggested you try a different template and see if the issue was resolved or not. I dont beleive you ever tried that or posted your results but had you taken the 30 seconds to try it, it would have let us know if it was a template issue or a script issue which can greatly reduce the time to troubleshoot.

Originally Posted by Cindy

If you don't know, you don't have to answer the post at all. I can live with that. Or even a simple "that's too broad of a problem, sorry we can't help" is sufficient.

Most of the problems people encounter and request help on are not problems others have encountered and therefor someone isnt going to just "know" the answer. If the people here offering help simply didnt reply because they didnt "know" the answer, no ones questions would ever get answered. For those familiar with PHP and the general layout of the 68classifieds software we can follow the scripts logical path to narrow down where the problem may be occuring. Often times it involves an informational exchange between the person having the problem and those trying to help solve it. As I mentioned with thousands and thousands of lines of code spread over 700 files its impossible for anyone to memorize every function call and thus the solution to every problem will generall take a bit of reasearch and trial and error.

I asked if you would try a different template to see if the problem persisted and I never did get a reply. I understand you "dont know code" but just because someone knows code doesnt mean that every problem is obvious or every symptom is caused by the same thing. Also, everyone here is at varying degrees of familiarity when it comes to the web, html, css, scripting etc. When helping we assume a certain level of familiarity with web concenpts. If our assumption is wrong generally all you have to do is state specifically what it is you dont understand and we can explaine it to you.

For example if your car turns over but doesnt start and you call up the local dealership, get a mechanic on the phone and say "my car turns over but wont start, whats wrong with it?" what kind of reply do you think you will get? Chances are he will tell you to get it towed in and he would be happy to look at it(and in turn charge you for it). He will run through various tests checking for fuel, spark etc to try and find the problem but just because he is a mechanic doesnt mean all cars that turn over but wont start have the same problem and thus he cant give you an answer on the spot.

Since we cant have you "tow your classifieds in" we need you to help us to help you (wow, that was Jerry Maguire-ish) which may involve you trying a few things to help us isolate the issue.