I have a problem in the template and wrote for support, but you delete the topic!!! y

[asheerq +]

I have a problem in the template and wrote for support, in (Help & Support for TemplateCodes Products
)
But you delete the topic!!! Why???

Help & Support for TemplateCodes Products

Why delete my request for help

I've lost the template file

Request for assistance sent the e-mail sales did not receive any answer from you

Then I wrote a request for help here in the section of this template, but the objective has been deleted

And I got so annoyed that I find the topic has been deleted

Is this the maximum support to help me

Myt ask Is very little

Only a download link for the template Sigma-Ocean

Help me

At least a word

Delete an objective, although he is a technical support request

[seymourjames +]

It was deleted because you were asking for a supply of our products in a public forum which may well encourage people to break our licensing terms. I presume this was because you are using translation software which does not always render accurately.

I emailed you some weeks ago to tell you that your version was from many months ago. The new version is quite a bit different. It includes new modules and functionality. There is no download link for this product any longer and hasn't been for many months either - as is common with download systems - there is a limit to the number of times the product can be downloaded and the amount of time you have to download your product - this is for obvious reasons. There is therefore an upgrade cost and indeed our time is not free in order to organize a manual download for you either. There is no way we can go back and give you exactly the same as you purchased. It is the new product basically on offer.

[asheerq +]

I just want a CSS file for the template Sigma-Ocean
Is that possible?

I did not use all the templates only used this template Sigma-Ocean
How can I buy the new template
I want link the new template to see It later
Thank you very much for the clarification
I apologize for my anger

Sincerely
Khaledا

[seymourjames +]

Your version is several months old and this file will have differences. It will potentially create more questions as to why things do not work if you were to apply it. I wrote to you by email making an offer to supply you with a complete upgrade. It was a reasonable offer that most do not get. I don't see how a css file will help you when you say you need the whole system in your email.

So if you need a whole system it is an upgrade and a small fee is payable. If you want a css file then you can try but it is likely to create problems if you apply it to an older system.

[asheerq +]

Thank you very much to respond
I think that the upgrade will be better in all cases
Please
I want to detail a private message
Thank you very much my dear brother