Extra Fields Set to Blank During Checkout Process

[user2616 +]

What version of 68 Classifieds are you running?
V4.1.8 Developer

What template are you using?
default

Please describe in detail the issue you are having:

Dear Eric,

If user creates a listing, during the checkout process when user clicks on Continue button on step6.tpl, the system seems to blank out the values in the $extra and $extra2 fields.

I found the following threads in the forum:

Step6.tpl Blanking Extra fields
Step6.tpl Blanking Extra fields

v4.1.0 - Extra Fields Set to Blank During Checkout Process
Extra registration fields get set to blank when adding / updating a listing

http://www.68classifieds.com/forums/issue-316/

I am still facing exactly the above problem.

Please help.

Thank you.

[jobesmind +]

Missing/Blanking Out User Registration Extra Fields
Extra1 - Set as Company Name
Extra2 - Set as Company Website
Extra3 - Not used

All my users complainthat their Company Name and Website (Extra Fields 1 & 2) keep blanking out. I am now on V4.1.8 Developer hoping that whatever it is would have solved itself.

My complaints have been going on since ver.4

The attached file that was included in v4.1.4 didnt seem to fix the issue.

Guess we will have to do a bit of digging in 'upload/includes/classes/kernel/Register.php'
and revisit lines 592 to 599 & lines 606 to 617, not seeing how this is tied into the checkout though unless it loops back...

[Eric Barnes]

Are you sure this wasn't fixed in v4.1.8.
http://www.68classifieds.com/forums/issue-387/

[seymourjames +]

It was fixed for us in v4.1.8 so a bit of confirmation on that.

[user2616 +]

To be sure, I tried the following steps:

Using Modify Registration page, filled the following user registration fields:
Extra
Extra2
Extra3

Selected the menu option Place An Ad.

When I am at Step 5 - Verify the information, the following user registration fields have values:
Extra
Extra2
Extra3

I verified using Modify Registration page in a separate window.

Once I click the Continue button in Step 5 - Verify the information, system displays the Listing Preview page.
But, the following user registration fields are shown as blank:
Extra
Extra2
Extra3

Also, the following user registration fields are shown as blank in Modify Registration page:
Extra
Extra2
Extra3

Please help to solve this problem.

Thank you.

[Eric Barnes]

When I am at Step 5 - Verify the information, the following user registration fields have values:
Extra
Extra2
Extra3

You must have not uploaded the new template file because in v4.1.8 these are now hidden fields that are not editable in checkout.

[user2616 +]

Eric,

I am ok if the user fields extra, extra2 and extra3 are hidden and not editable.

But, the problem is when I click the Continue button in Step 5 - Verify the information, system displays the Listing Preview page. At this point of time, the user fields extra, extra2 and extra3 become blank.

Please advise me how to overcome this problem.

Thanks you

[Eric Barnes]

Like I mentioned this was changed both the template file and the php file that processes it.

I would ftp all the files again listed here:
Change Log - 68 Classifieds

You will need to overwrite all from v4.1.7 and v4.1.8 since you came from v4.1.6.

[user2616 +]

Eric,

I am sorry, I do not understand your instruction.

Is it that V4.1.8 cannot retain the values of the user fields extra, extra2 and extra3 between the steps Step 5 - Verify the information and the Listing Preview page?

Sorry, I am still not sure what I need to do.

FYI, when I upgrade from V4.1.6 to V4.1.8, after unzipping the file v4.1.8.zip in my desktop, I uploaded all folders and files from upload folder to the server including template folder. I keep all my customized template files under the folder template/custom.

By the way, I am new to 68C. I started my version from v4.1.6. Upgraded from v4.1.6 to v4.1.8. This is my first experience that I am upgrading a version.

I really appreciate if you could tell me what is the root cause of the problem and what I need to do.

Thank you

[jobesmind +]

Eric,

Sorry I have not posted earlier; I have removed and replaced everything and re-coppied the Connections folder back, all files are at level 4.1.8, Going to run a directory verifier mabye a locked file or something.